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COMPANY OVERVIEW
3Com is a leading global provider of enterprise and small-business
networking solutions that help organizations achieve their business
and networking objectives. The company has had a major impact on
computer networking since the creation of Ethernet in the 1970s.
3Com’s mission is to provide customers worldwide with high-quality,
low-cost networking infrastructure solutions that enable the
convergence of applications and emerging technologies into the network.
In 2007, 3Com extended its leadership position in the networking
industry by acquiring 100 percent ownership of its former China-based
joint venture, H3C Technologies Co., Limited (H3C). With the addition
of H3C, 3Com has annual revenue of $1.3 billion (FY07 year ended June
3, 2007) and more than 6,000 employees (FY07) in over 40 countries.
Based in Massachusetts, USA, 3Com prides itself on its history of
innovation as well as its technology and engineering prowess. The
company leverages its more than 2,700 world-class engineers to build
industry-leading solutions for its customers. Additionally, 3Com
has more than 1,400 U.S. and nearly 50 Chinese issued patents, more
than 200 pending Chinese applications as well as pending applications
for 10 separate inventions outside of China that cover a wide range of
networking technologies.
CUSTOMERS
In today’s enterprises, IT departments are challenged to consolidate
their resources to enhance return on investment and reduce system
management and administrative expenses to drive down the total cost of
ownership. To achieve these business goals, they must have the right
tools and the flexibility provided by standards-based, interoperable
systems, rather than the rigid limitations of proprietary technology.
That’s why more networking professionals are turning to 3Com’s
innovative, intelligent and cost-effective networking solutions.
SECURE CONVERGED NETWORK SOLUTIONS
3Com delivers integrated, secure converged network solutions for
businesses of all types and sizes. These include wireless access
products, standalone and stackable switches, powerful core switches,
interoperability-tested routers, standards-based convergence
applications and IP phones. 3Com provides superior business value
to customers with its proven, broad portfolio of secure, edge-to-core
networking solutions that are highly cost-effective to acquire, own
and operate. 3Com brings its best-of-breed solutions to customers
worldwide through its trustworthy, world-class strategic partners, its
deep distribution channels and its own superb global sales, service
and support teams.
SECURITY
3Com is continually strengthening the foundation of corporate networks
with innovative new products that push “intelligence”—usually reserved
for the network core—to the network edge. A division of 3Com,
TippingPoint, introduced the first Intrusion Prevention System
(IPS) in 2002 and is the recognized leader in this field, delivering
in-depth application, infrastructure and performance protection. The
3Com TippingPoint™ IPS safeguards even the network’s most active mobile
users, stopping viruses, worms, Trojan horses and spyware before they
can disrupt business. Unlike legacy methods of security detection that
let the first incident happen, the IPS identifies, prevents or quarantines
the problem before it infects the rest of the network—all in real time.
This next-generation approach provides unmatched network-based security
with unrivaled cost-effectiveness and ultra-high reliability, performance
and scalability. 3Com is constantly integrating new security features
and functionality into the network infrastructure to enable customers
to remain protected from emerging threats.
CONVERGENCE
3Com has been changing the way businesses speak since it brought the
first IP-PBX to market in 1998. Now, 3Com delivers advanced convergence
solutions designed for easy implementation in new or existing
infrastructures. The IP phones, applications and platforms that
comprise the 3Com Convergence Applications Suite enable small to
mid-sized businesses as well as large distributed global enterprises
to benefit from productivity-enhancing applications and cost-effective,
Session Initiation Protocol (SIP)-based IP telephony solutions and
convergence applications. 3Com® VCX™ and NBX® IP telephony platforms
help businesses thrive with global calling plans, call recording,
unified voice mail and media-rich conferencing. Voice routing
intelligence allows call-flow decisions to be made at local or
global locations, based on real-time voice-traffic requirements,
so service level configuration, availability and cost can match
business needs. And for efficient wired and wireless
connectivity—regardless of location—the award-winning 3Com Convergence
Center Client provides a user-friendly interface that can support
desktop videoconferencing and secure presence (with Instant Messenger),
as well as audioconferencing and file sharing.
NETWORKING
3Com believes today’s business networks must be both powerful and
flexible. Its standards-based networking architecture enables
organizations to pick and choose components that match their business
strategies and budgets. A rich choice of 3Com network platforms,
optimized for converged environments, offers resilient backbones,
edge aggregation, workgroup connectivity and branch office services.
Switching solutions range from advanced modular core switches with up
to terabit speed and multilayer traffic prioritization capabilities
to stackable switches that combine flexibility with affordability.
Based on the latest Wi-Fi standards and security measures, 3Com wireless
routers, access points, controllers and bridges give organizations the
agility to cost-effectively grow and support their mobile workforces.
Robust 3Com routers can be deployed in a variety of mixed-vendor
networks—they’ve been independently proven to interoperate with Cisco
routers. And the 3Com Enterprise Management Suite (EMS) is so powerfu
that multiple network managers in heterogeneous enterprise networks
can simultaneously and efficiently perform key management and
administrative tasks in converged network environments.
WORLDWIDE CUSTOMER SERVICE AND SUPPORT
3Com’s ongoing commitment to service excellence is reflected in its
expanding support infrastructure and seasoned, professional service
engineers who are adept at integrating security, voice and data across
multivendor networks. 3Com Global Services provides a single point of
accountability for outstanding service performance and quality.
CHANNEL MODEL
3Com markets its solutions through a comprehensive, worldwide
distribution system, featuring an award-winning partner program.
Using a two-tier channel model, 3Com provides its partners with both
significant support as well as a range of options for increasing
revenue and market share. Strong relationships with systems integrators
and service providers—including IBM, Phillips and Siemens—complement
the channel base, and facilitate the most complex large-enterprise
implementations.