Five Star Service Guarantee

Five Star Service Logo

Every Winning Bidder.   Every Item.    Every Day.

At Chippies Avalanche, our Five Star Service Guarantee means that every thing we do is committed to responsive, respectful, prompt and helpful service.  The Five Star Service Guarantee means putting YOUR needs first and foremost.  It means focusing on what YOU need to maximize YOUR business or personal Electro-Mechanical needs.  It's Our promise - to change forever what YOU expect from a Seller.  And it's a promise WE GUARANTEE!

ChippiesAvalanche Five Star Guarantee

  • Respond to e-mail inquiries within 24 hours.
  • On line account transactions will be accurate and secure.
  • On line auction / store item information will be as accurate as possible.
  • Transactions initiated on eBay or Bonanzle will be processed in a timely and accurate manner.
  • Strive for 100% Customer Satisfaction.
At Chippies Avalanche, we look to our ROOTS.  We view every transaction as an INCENTIVE and OPPORTUNITY bring you the BEST customer service.

Encouraging Initiatives and Information Exchange:
We believe the best ideas come from the people who see the inner workings of eBay & Bonanzle every day.  We frequent eBay's & Bonanzle's Community Discussion Boards, helping our fellow members. We encourage our fellow members to develop new initiatives.  That enables Us to continually improve Our service delivery and operational efficiency.

Reporting Problems:
We take great pride in backing all of the Five Star Service Guarantees.  That is why we EACH have established one single email address they can report any problems or issues.

Asking Questions:
All of these efforts are done to insure we are exceeding our customer's expectations every day.  We continually solicit valuable customer feedback.  That makes YOU the true judge of our progress.  There is an enthusiasm and commitment at Chippies Avalanche that you won't find anywhere else.  For Us, customer service is more than a goal; it's a way of life.  While some Sellers talk about great service, Chippies Avalanche guarantees it.

Our pursuit of excellence crosses all areas of eBay & Bonanzle.  Every aspect of our interaction with eBay & Bonanzle has developed and adapted its own set of Five Star Service Guarantees.  Helping Bidders and Sellers alike!  So it's true when we say Chippies Avalanche delivers the highest level of customer service in the industry.

We have founded a group of eBay sellers who stand behind the Five Star Service Guarantee  We are the FSSGG - Five Star Service Guarantee Group.  For more information about this group email us at:

We have Unamimously Decreed that the following embodies the spirit behind all we do.

     "A customer is the most important visitor on our premises.  He is not dependent on us.  We are dependent on him.
He is not an interruption of our work.  He is the purpose of it.  He is not an outsider in our business.  He is a part of it.
We are not doing him a favor by serving him.  He is doing us a favor by giving us an opportunity to do so. "

         - Mohandas Karamchand Gandhi (2 October 1869 – 30 January 1948)

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